It has been a while since I signed up with Balboa, and a while since I last wrote about the process.
Suffice it to say, I’m not having fun.
The gentleman I’m working with, let’s call him WE (as a metaphor for all us authors and what we’ve got to deal with when we choose to self-publish). WE, has a very long turn around time responding to emails. So much so that he either responds after the email was relevant, as in: “Oh sorry, I just saw this, I didn’t know I should’ve called,” or he misses the emails entirely, as in: “I apologize, I didn’t even see your last email.”
This has caused frustration (What else is new?) and more importantly delays in handling issues and moving forward. My timeline for services has been pushed back. Daily. I became so annoyed at his fourth or fifth apology, that I called the woman who originally signed me, convincing me, sucker that I am, of the benefits of using a self-publisher that puts the name – HAY HOUSE – on their books. Quality control. Would HAY HOUSE let anything important slip by? The implication, I am now only assuming, being that it does not.
Well guys, so far, not impressed. But let us not put the cart before the horse, I have a 10 a.m. phone consult with WE, in which I plan to address – and handle – any and all outstanding impediments to moving forward. He assured me it was “on his calendar”. I am unable to rush the process on their end, but I bloody well can make sure he and I are on the same page and up to date.
Once again dear friends and readers, stay tuned…Bout Three is right around the corner. Perhaps with a surprise ending.